Computer speed issue - Revision history

Efeldman at 15:30, 7 September 2011

2011-09-07T15:30:43Z

Efeldman at 14:27, 7 September 2011

2011-09-07T14:27:23Z

Efeldman at 14:24, 7 September 2011

2011-09-07T14:24:21Z

Efeldman at 17:30, 2 September 2011

2011-09-02T17:30:28Z

Efeldman at 17:29, 2 September 2011

2011-09-02T17:29:34Z

Efeldman at 17:27, 2 September 2011

2011-09-02T17:27:25Z

Efeldman at 16:39, 2 September 2011

2011-09-02T16:39:43Z

Efeldman: Created page with "=== Scenario === You are experiencing stuttering (either visible or audible) while cutting (jogging the machine works smoothly), or you see the following error message after a r..."

2011-09-02T16:38:25Z

Created page with "=== Scenario === You are experiencing stuttering (either visible or audible) while cutting (jogging the machine works smoothly), or you see the following error message after a r..."

New page

=== Scenario ===

You are experiencing stuttering (either visible or audible) while cutting (jogging the machine works smoothly), or you see the following error message after a run:

[[File:Computer_speed_error.jpg]]

=== Problem ===

The computer running the machine is either under powered or too busy doing other tasks to keep up with running the machine.

This is only the case if the machine jogs properly. If it stutters during jog as well, please visit the wiki for [[Set servo params|Machine Stutters]] while jogging AND running a file.

=== Solution ===

'''If you are not receiving the error message but you are seeing or hearing stuttering, there is a test to perform to verify the problem.'''
* Obtain [[Version of the software|software version]] 1.422.1 or greater if you do not already have it.
* Click Setup
* Click Advanced
* Click Software Switches
* Check the box marked "Warn" next to "Interface update frequency".
* Run another file (it is okay to run a file "[[In the air]]", a speed issue will happen regardless of the lack of material.
* After the run, you may receive the error box shown above.

If you do receive this error, follow the instructions below.
If you do not receive this error, the problem is possibly [[loose mechanics]], or [[Malformed gcode|issues with gcode files]].

'''If you are receiving this error message:'''

This message means the PC is unable to keep up with the other tasks it is being asked to do while running the machine.
These tasks might involve legitimate work (network access for files, virus scanning, general computer background things) or viruses and malware.
Start by closing unnecessary programs while cutting on the machine.
On older computers, it may be necssary to [[Disable the network]]. Wifi cards are especially prone to hogging CPU resources.
Inspect the computer for viruses and malware.
Note that even [[Computer Requirements|very old computers]] can run the Techno interface, but even new computers can get bogged down with unnecessary/problematic software that prevents smooth operation.

← Older revision		Revision as of 15:30, 7 September 2011
Line 38:		Line 38:

	Note that even [[Computer Requirements\|very old computers]] can run the Techno interface, but even new computers can get bogged down with unnecessary/problematic software that prevents smooth operation.		Note that even [[Computer Requirements\|very old computers]] can run the Techno interface, but even new computers can get bogged down with unnecessary/problematic software that prevents smooth operation.
		+
		+	If the problem persists past cleaning the computer and disabling the network, change the drop down box "Interface update frequency" (located near the warn button in setup -> advanced -> software switches) to "Never".
		+
		+	If the problem continues, try running with a different PC if possible.

← Older revision		Revision as of 17:29, 2 September 2011
Line 10:		Line 10:

	This is only the case if the machine jogs properly. If it stutters during jog as well, please visit the wiki for [[Set servo params\|Machine Stutters]] while jogging AND running a file.		This is only the case if the machine jogs properly. If it stutters during jog as well, please visit the wiki for [[Set servo params\|Machine Stutters]] while jogging AND running a file.
−
−	A less common cause of this problem shows up repeatably as stutters at the ends of arcs only. If this is the case (it probably isn't), look into the document on [[issues with gcode files\|Malformed gcode]]

	=== Solution ===		=== Solution ===

← Older revision		Revision as of 17:27, 2 September 2011
Line 10:		Line 10:

	This is only the case if the machine jogs properly. If it stutters during jog as well, please visit the wiki for [[Set servo params\|Machine Stutters]] while jogging AND running a file.		This is only the case if the machine jogs properly. If it stutters during jog as well, please visit the wiki for [[Set servo params\|Machine Stutters]] while jogging AND running a file.
		+
		+	A less common cause of this problem shows up repeatably as stutters at the ends of arcs only. If this is the case (it probably isn't), look into the document on [[issues with gcode files\|Malformed gcode]]

	=== Solution ===		=== Solution ===

@@ Line 14: / Line 14: @@
 '''If you are not receiving the error message but you are seeing or hearing stuttering, there is a test to perform to verify the problem.'''
-* Obtain [[Version of the software|software version]] 1.422.1 or greater if you do not already have it.
+* Obtain [[Version of the software|software version]] 1.422.1 or greater if you do not already have it. [[Upgrading_software_into_a_new_folder|Documentation on upgrading the software for test purposes]]
 * Click Setup
 * Click Advanced

@@ Line 25: / Line 25: @@
 If you do not receive this error, the problem is possibly [[loose mechanics]], or [[Malformed gcode|issues with gcode files]].
-'''If you are receiving this error message:'''
+'''If you are receiving this error message or if you have an old version of the software and suspect this is the problem:'''
 This message means the PC is unable to keep up with the other tasks it is being asked to do while running the machine.
@@ Line 33: / Line 33: @@
 Start by closing unnecessary programs while cutting on the machine.
-On older computers, it may be necssary to [[Disable the network]]. Wifi cards are especially prone to hogging CPU resources.
+On older computers, it may be necssary to [[Disable the network]]. Most modern multi-core computers can run the CNC interface and a network connection simultaneously, but this is not always the case. Wifi cards are especially prone to hogging CPU resources.
 Inspect the computer for viruses and malware.
 Note that even [[Computer Requirements|very old computers]] can run the Techno interface, but even new computers can get bogged down with unnecessary/problematic software that prevents smooth operation.

@@ Line 19: / Line 19: @@
 * Click Software Switches
 * Check the box marked "Warn" next to "Interface update frequency".
-* Run another file (it is okay to run a file "[[In the air]]", a speed issue will happen regardless of the lack of material.
+* Run another file (it is okay to run a file "[[Test running files|In the air]]", a speed issue will happen regardless of the lack of material.
 * After the run, you may receive the error box shown above.