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=== Scenario ===
 
=== Scenario ===
After upgrading the PC used for the machine, nothing seems to work, and although the Techno CNC Interface opens, it does so with errors.
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After upgrading the PC used for the machine, nothing seems to work.
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The Techno CNC Interface might open, but it does so with errors.
  
 
=== Problem ===
 
=== Problem ===
This is a software/driver issue. The drivers for the PCI controller card require 32-bit Windows® because they will not function in a 64-bit environment.
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This is a likely software/driver issue.
  
 
=== Solution ===
 
=== Solution ===
At this time, the only solution is to provide the router with a 32-bit Windows PC, either by switching PC's or re-formatting the current PC with 32-bit Windows.
 
  
PC's with a 64-bit processor '''can''' run 32-bit Windows (this means that it's fine if the PC has 64-bit hardware, but you must install 32-bit Windows on it).
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Check the main [[troubleshooting]] page for the error that most closely resembles the error you are receiving when starting the cnc interface.  
  
 
[[Category:Knowledge Base]]
 
[[Category:Knowledge Base]]

Latest revision as of 14:51, 1 September 2011

Scenario

After upgrading the PC used for the machine, nothing seems to work.

The Techno CNC Interface might open, but it does so with errors.

Problem

This is a likely software/driver issue.

Solution

Check the main troubleshooting page for the error that most closely resembles the error you are receiving when starting the cnc interface.