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Revision as of 11:12, 1 September 2011 by Efeldman (Talk | contribs) (Created page with "{|style="border-width: 1px; border-style: solid; border-color: grey; padding: 3" | style="width: 15em;" |'''Support Hotline''' |516.328.3970 and choose (1) for CNC Products, and ...")
| Support Hotline | 516.328.3970 and choose (1) for CNC Products, and then (2) for Technical Support. Support hours are from 8 am EST to 5 pm EST. |
| Direct Support Email | support@technorouters.com |
Before contacting tech support, please gather the following information:
- Obtain the type of Controller box you are using
- Obtain the Version of the software you are using, including the build number
- Obtain the Operating System version you are using (Windows 7, XP, 2000, 98, etc)
- Obtain the accessories and parts your machine is using (Spindle type, etc)
When in doubt about any of these things, take a picture and email it to support.