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Remote Support

Techno CNC now provides remote support for the Techno CNC Interface and other Techno Software.

Download the CNC Remote software at

http://www.technorouters.com/remote.exe

When prompted, either open the software, or save it and then open it after it has downloaded.

Remote software.jpg

You will be provided with a user ID and a password. Give these numbers to the representative you are dealing with, who can then log in and work on the computer remotely.

Someone must be present at all times for remote administration to assist the techno representative with operations that are unsafe or impossible to perform over the internet (machine jogging, button pushing, etc)

Please note that any system connected to the internet must adhere to the proper Computer_requirements (dual core pc, etc).

After the session is complete, you may close the remote control software. If the software is not running, there is no way for anyone to control your PC.

Techno relies on Teamviewer software for remote administration and is not responsible for any issues that may arise from use of their software.